Shipping and Refund Policy
Processing and Shipping Policy:
1. **Order Processing:**
a. All orders are typically processed within 3-5 business days.
b. Orders are not processed or shipped on weekends or holidays.
c. "Business days" refer to Monday-Friday, excluding holidays.
2. **Shipping:**
a. Upon shipment, a confirmation email with your tracking number and estimated delivery date will be sent.
b. Shipping times vary based on the selected service level and destination.
c. Please be aware that due to COVID-19 impacts, USPS is facing high volumes and limited staff, possibly causing delivery delays.
**Return and Refund Policy (All Sales Final):**
1. **Returns:**
a. All sales are final. No refunds or exchanges will be offered after purchase.
b. To qualify for a return, items must be unused and in their original packaging.
c. A receipt or proof of purchase is required to complete the return process.
2. **Refunds:**
a. Upon receiving and inspecting your return, we'll notify you of approval or rejection via email.
b. Approved refunds will be processed, and credit applied to your original payment method within a specified timeframe.
3. **Late or Missing Refunds:**
a. If a refund hasn't posted, check your bank account first.
b. Contact your credit card company and bank, allowing for standard processing times.
c. If issues persist, reach out to us at info@affirmationeffect.com.
4. **Exchanges:**
a. We only replace items if they are defective or damaged. For exchanges, email info@affirmationeffect.com.
5. **Gifts:**
a. If marked as a gift, you'll receive a gift credit upon return receipt.
b. Unmarked gifts follow the standard refund process; the giver will be informed.
6. **Shipping:**
a. To initiate a return, mail your product to: 2929 Pennsylvania Ave STE 479, Santa Monica, CA, 90404, United States.
b. Return shipping costs are your responsibility and non-refundable.
c. Delivery times for exchanges vary by location.
d. For items over $75, consider a trackable shipping service or insurance. We can't guarantee receipt of your return.
1. **Order Processing:**
a. All orders are typically processed within 3-5 business days.
b. Orders are not processed or shipped on weekends or holidays.
c. "Business days" refer to Monday-Friday, excluding holidays.
2. **Shipping:**
a. Upon shipment, a confirmation email with your tracking number and estimated delivery date will be sent.
b. Shipping times vary based on the selected service level and destination.
c. Please be aware that due to COVID-19 impacts, USPS is facing high volumes and limited staff, possibly causing delivery delays.
**Return and Refund Policy (All Sales Final):**
1. **Returns:**
a. All sales are final. No refunds or exchanges will be offered after purchase.
b. To qualify for a return, items must be unused and in their original packaging.
c. A receipt or proof of purchase is required to complete the return process.
2. **Refunds:**
a. Upon receiving and inspecting your return, we'll notify you of approval or rejection via email.
b. Approved refunds will be processed, and credit applied to your original payment method within a specified timeframe.
3. **Late or Missing Refunds:**
a. If a refund hasn't posted, check your bank account first.
b. Contact your credit card company and bank, allowing for standard processing times.
c. If issues persist, reach out to us at info@affirmationeffect.com.
4. **Exchanges:**
a. We only replace items if they are defective or damaged. For exchanges, email info@affirmationeffect.com.
5. **Gifts:**
a. If marked as a gift, you'll receive a gift credit upon return receipt.
b. Unmarked gifts follow the standard refund process; the giver will be informed.
6. **Shipping:**
a. To initiate a return, mail your product to: 2929 Pennsylvania Ave STE 479, Santa Monica, CA, 90404, United States.
b. Return shipping costs are your responsibility and non-refundable.
c. Delivery times for exchanges vary by location.
d. For items over $75, consider a trackable shipping service or insurance. We can't guarantee receipt of your return.
